Latest News

Competition and Consumer Authority introduce the newly appointed Board Members
We are pleased to introduce the newly appointed Board Members of the Competition and Consumer Authority, a distinguished group of professionals entrusted with providing sound governance, strategic direction, and effective oversight.The Board will play a vital role in advancing the Authority’s…
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CCA SETS-UP A CONSUMER ADVOCACY GROUP IN LETLHAKENG
In its continued effort to strengthen consumer protection at the grassroots level, the Competition and Consumer Authority (CCA) conducted a Consumer Advocacy Group Pilot Training Workshop in Letlhakeng. The initiative aims to enhance consumer education and establish a sustainable support system for…
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CCA 2025/26 FESTIVE HOLIDAYS OFFICE CLOSURE
The Competition and Consumer Authority offices in Gaborone and Francistown will be closed for the 2025/26 festive holidays from 12.45pm on Friday 19th December 2025.The Authority will resume normal business operations on Wednesday 7th January 2026 at 8am. For any emergencies during this period…
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Motor Vehicle Dealerships Fined for Violations of the Consumer Protection Act
Thirty-two (32) motor vehicle dealerships in Mogoditshane have been charged a combined total of P229,000.00 for contravening various provisions of the Consumer Protection Act. These contraventions included but not limited to warranty labelling, failure to display prices, and failure to label used…
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CCA Warns Against Opportunistic Price Hikes Following Botswana Pula Currency Adjustment
The Competition and Consumer Authority (CCA) has noted with grave concern reports of businesses unjustifiably increasing prices following the recent adjustment of the Botswana Pula currency exchange rate. The CCA is empowered by Law and Regulations to investigate any perceived unfair or misleading…
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